Client Relationship & Banking Specialist

Gamma Phi Omega International; Alexandria (VA); Presencial; USD 30.000 - 36.000; A tiempo parcial

Descripción de la vacante

Truist Financial Corporation seeks a Part Time Universal Banker to deliver outstanding client service and handle transactions with accuracy. The role supports sales and service through outbound calls and promotes digital self-service tools.

The position requires a high school diploma, 2 years of teller or client service experience, and the ability to multi-task and work some weekends or extended hours. The role emphasizes IRM and risk controls within Retail Banking.

Formación

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to master personal computer (PC) keyboard and software skills necessary for branch automation.
• Ability to multi-task under time constraints.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes.
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

Responsabilidades

• Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, courteous conversation, and handling transactions.
• Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking.
• Support team sales by outbound client outreach and identifying needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
• Participate in all components of the Retail Community Bank Leadership routines.
• Advance knowledge through training classes and product knowledge meetings.
• Adhere to internal controls, procedures and risk management policies.
• Serve as secondary contact for new account openings and problem resolution.

Conocimientos

Interpersonal skills

Communication skills

Multi-tasking

PC proficiency

Travel flexibility

Outbound calling

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Truist Financial Corporation seeks a Part Time Universal Banker to deliver outstanding client service and handle transactions with accuracy. The role supports sales and service through outbound calls and promotes digital self-service tools.

The position requires a high school diploma, 2 years of teller or client service experience, and the ability to multi-task and work some weekends or extended hours. The role emphasizes IRM and risk controls within Retail Banking.