Relationship Banker - Raleigh Market: Client Solutions

Bank of America; Cary (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in Cary, NC is seeking a front-line teammate to engage clients in the lobby, educate on self-service options, and accurately process cash transactions. The role emphasizes building relationships and delivering a high-quality client experience.

You will work with teams to understand client needs, guide them to solutions, and support growth across banking products while adhering to regulatory guidelines and company policies.

Qualifications

• Self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Able to work weekends and/or extended hours as needed
• Confident in identifying solutions for new and existing clients based on their needs
• Effective communication and comfortable engaging all clients while learning new information and technology platforms
• Adheres to processes and guidelines to do what is right for clients and the bank, complying with laws and regulations

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or equivalent

Job description

Bank of America in Cary, NC is seeking a front-line teammate to engage clients in the lobby, educate on self-service options, and accurately process cash transactions. The role emphasizes building relationships and delivering a high-quality client experience.

You will work with teams to understand client needs, guide them to solutions, and support growth across banking products while adhering to regulatory guidelines and company policies.