Relationship Banker: People-First Service & Solutions

First Bank Trust; Milbank (SD); On-site; USD 21,000 - 26,000; Full time

Job summary

First Bank & Trust in Milbank, SD seeks a customer service-oriented teller to deliver a superior service experience to guests. You will handle deposits, withdrawals, and payments, while building relationships and cross-selling appropriate bank products.

The role emphasizes strong communication, empathy, and collaboration, with emphasis on accuracy, risk awareness, and compliance. Weekend shifts may be required in a community-focused environment.

Qualifications

• High school diploma and minimum one year of related experience.
• Strong verbal and written communication; responsive and attentive to guests.

Responsibilities

• Provide a superior service experience reflecting First Bank & Trust culture.
• Develop, maintain, and grow profitable client relationships while minimizing risk.
• Perform teller functions: deposits, withdrawals, payments, negotiable items; balance drawer daily.
• Anticipate client needs and advise on beneficial solutions.
• Assist in opening new accounts and establishing relationships.
• Educate clients on bank products and processes.
• Coordinate with Retail Banking Supervisor/Manager to align daily work with goals.
• Monitor deposits and credit portfolios for quality and risk; assist in collections as needed.
• Adhere to bank policies and complete required compliance training.

Skills

Customer service

Communication

Empathy

Team collaboration

Problem solving

Education

High school diploma

Job description

First Bank & Trust in Milbank, SD seeks a customer service-oriented teller to deliver a superior service experience to guests. You will handle deposits, withdrawals, and payments, while building relationships and cross-selling appropriate bank products.

The role emphasizes strong communication, empathy, and collaboration, with emphasis on accuracy, risk awareness, and compliance. Weekend shifts may be required in a community-focused environment.