Relationship Banker & Notary – Member Services

Ent Credit Union; Coon Rapids (IA); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Generous 401(k) match

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

HSA with company contribution

Paid Vacation and Holidays

Tuition Reimbursement

Paid Parental Leave

Job summary

Ent Credit Union seeks a member-focused service advisor to assist with deposits, account openings, and service requests while actively cross-selling financial products. The role emphasizes building long-term member relationships and ensuring high-quality service.

Notary responsibilities and Mortgage Loan Originator qualifications are required, with opportunities to collaborate across departments and participate in community events.

Qualifications

• Proven sales skills and 1 year member service or retail banking experience preferred.
• Excellent member service skills with a member-focused mindset.
• Ability to work efficiently in a fast-paced and sometimes stressful environment while maintaining quality of service.
• Notary license required upon hire; Mortgage Loan Originator qualifier (NMLS) required; background checks and fingerprinting may apply.

Responsibilities

• Assist members with deposits, withdrawals, and opening new accounts.
• Cross-sell products and services and refer for loan or fee income opportunities.
• Build trust with members through consultative engagement and follow-ups.
• Maintain a healthy sales pipeline and schedule follow-ups for member engagement.
• Provide notarial services and support branches in community events.

Skills

Sales experience

Member service

Communication skills

Notary knowledge

MLO qualifier

MS Office

Education

High School diploma

Some college

Tools

MS Office

Job description

Ent Credit Union seeks a member-focused service advisor to assist with deposits, account openings, and service requests while actively cross-selling financial products. The role emphasizes building long-term member relationships and ensuring high-quality service.

Notary responsibilities and Mortgage Loan Originator qualifications are required, with opportunities to collaborate across departments and participate in community events.