Engagement Banker & Notary Specialist

Ent Credit Union; Brooklyn Center (MN); On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Generous 401(k) match

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation and Holidays

Tuition Reimbursement

Job summary

Ent Credit Union is hiring for a branch-based role focused on acquiring and expanding member relationships. You will educate members on accounts and services, open new accounts, and cross-sell products while maintaining exceptional service.

The role requires notary approval on hire, MLO qualifier and compliance with SAFEs Act requirements, and a strong sales posture. Expect a supportive team culture and opportunities to engage with community events.

Qualifications

• High School diploma required; some college preferred.
• Proven sales skills and 1 year member service or retail banking experience preferred.
• Cash handling experience preferred.
• Knowledge of banking/credit union regulations preferred.
• Experience recommending products to improve a member’s financial position preferred.
• Able to work in fast-paced environment while maintaining service quality.
• Excellent member service skills with a member-focused mindset.
• Team player with strong people skills.
• Proficient with MS Office and general office equipment.
• Comfortable with self-service technology.
• Good organizational skills and attention to detail.

Responsibilities

• Assist members with deposits, withdrawals, opening new accounts, service requests, and submitting loan applications.
• Educate members on product features and services; cross-sell and refer loans, deposits, and fees.
• Build trust and long-term relationships through engagement and consultative questions.
• Maintain a healthy sales pipeline with follow-up for member needs.
• Refer to financial experts when needed (e.g., Mortgage and Financial advisors).
• Resolve moderately complex member issues by coordinating with other departments.
• Exceed sales goals and support members with fraud, deceased accounts, retirement services, and other account types.
• Provide notarial services including witnessing and identity verification.
• Support community involvement and Wings promotions; travel may be required.

Skills

Sales skills

Customer service

Notary

MS Office

Mortgage knowledge

Education

High School diploma

Some college preferred

Tools

MS Office

Job description

Ent Credit Union is hiring for a branch-based role focused on acquiring and expanding member relationships. You will educate members on accounts and services, open new accounts, and cross-sell products while maintaining exceptional service.

The role requires notary approval on hire, MLO qualifier and compliance with SAFEs Act requirements, and a strong sales posture. Expect a supportive team culture and opportunities to engage with community events.