Relationship Banker | In-Office Client Growth Specialist

Bank of America Corporation; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation seeks a client-focused associate to engage customers in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to understand financial needs and connect clients with suitable solutions.

The role requires strong communication, time management, and problem-solving skills, with the ability to work weekends and extended hours as needed. In-office shifts support collaboration and career development.

Qualifications

• Must demonstrate strong customer service mindset and a results-driven attitude.
• Excellent communication skills and ability to explain banking products clearly.
• Comfort with learning and using self-service banking technologies.

Responsibilities

• Engage clients in lobby to educate and assist with transactions.
• Process cash transactions accurately and efficiently for clients.
• Build relationships to identify financial needs and connect clients to solutions.
• Maintain knowledge of small business, lending, and investments to aid clients.
• Manage center traffic, appointments, and outbound calls to enhance client experience.
• Support compliance with laws and regulations in daily activities.

Skills

Customer focus

Oral communications

Problem solving

Relationship building

Time management

Education

High School Diploma / GED

Job description

Bank of America Corporation seeks a client-focused associate to engage customers in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships to understand financial needs and connect clients with suitable solutions.

The role requires strong communication, time management, and problem-solving skills, with the ability to work weekends and extended hours as needed. In-office shifts support collaboration and career development.