Relationship Banker II: Trusted Advisor for Banking & Loans

U.S. Bank; Fresno (CA); On-site; USD 37,000 - 51,000; Full time

Job summary

U.S. Bank in Fresno, CA seeks a Relationship Banker to build client relationships, assess banking needs, and guide customers through deposits, loans, and digital options. You will open accounts, process requests, and educate clients on self-service tools.

The role requires strong interpersonal skills, a customer-focused mindset, and the ability to thrive in a branch setting with collaboration across teams.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Builds relationships with clients through proactive outreach and follow up.
• Identifies client solutions based on needs with effective engagement.
• Maintains knowledge of consumer and business banking products and services.
• Provides a consistent client experience, greeting clients and processing basic transactions.
• Partners with branch team members to better serve clients.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Uses resources to optimize client experience with accuracy.

Skills

Relationship building

Customer engagement

Sales experience

Digital banking

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank in Fresno, CA seeks a Relationship Banker to build client relationships, assess banking needs, and guide customers through deposits, loans, and digital options. You will open accounts, process requests, and educate clients on self-service tools.

The role requires strong interpersonal skills, a customer-focused mindset, and the ability to thrive in a branch setting with collaboration across teams.