Relationship Banker II: Personal Banking & Lending

Mascoma-Bank; Enfield (NH); Presencial; USD 45.000 - 60.000; Jornada completa

Descripción de la vacante

Mascoma Bank is seeking a Relationship Banker II to join our Retail Team in Enfield, NH. You will be one of the first contacts for customers, handling transactions, inquiries, and delivering exceptional service while promoting our technology tools and lending options.

This role emphasizes building relationships, guiding customers through account openings and applications, and maintaining a courteous, privacy-conscious demeanor.

Formación

• 1–3 years in retail banking; college degree preferred.
• Knowledge of computers and strong typing skills.
• Strong written and verbal communication and problem-solving abilities.
• Positive attitude and ability to work well in a team.
• Flexibility in schedules and locations, including Saturday and early morning drive-up hours.
• Professional appearance and ability to maintain confidentiality of customer information.

Responsabilidades

• Assist customers with daily banking needs including deposits and withdrawals.
• Build and enhance customer relationships by addressing issues and identifying financial solutions.
• Explain mortgage and home equity products and help customers through applications.
• Guide customers through account openings and related processes.
• Maintain a neat work area and securely handle confidential records.
• Uphold Mascoma Bank policies and procedures and ensure compliance.

Conocimientos

Computers / typing

Written & verbal communication

Team player

Confidentiality

Educación

College degree preferred

Descripción del empleo

Mascoma Bank is seeking a Relationship Banker II to join our Retail Team in Enfield, NH. You will be one of the first contacts for customers, handling transactions, inquiries, and delivering exceptional service while promoting our technology tools and lending options.

This role emphasizes building relationships, guiding customers through account openings and applications, and maintaining a courteous, privacy-conscious demeanor.