Relationship Banker II (NMLS) – Loans & Digital Solutions

US Bank; Springfield (MO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Healthcare

401(k) retirement plan

Paid vacation

11 paid holidays

Adoption assistance

Parental leave

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, appointment, and digital channels. You will build trusted client relationships, assess banking needs, open accounts, and process transactions while educating clients on digital tools and services.

The role emphasizes a digital-first mindset and collaboration with branch teams to deliver an optimal client experience. You will participate in sales campaigns and leverage available resources to meet client goals, with

Qualifications

• High school diploma or equivalent.
• 4–5 years of retail banking experience.
• Knowledge of bank policies, procedures and support systems.
• Experience with digital products and self-service technologies.
• Ability to identify customer needs and recommend solutions.
• Experience with sales campaigns/promotions.

Responsibilities

• Builds relationships with clients through multiple channels including in-person and virtual.
• Attends to customers' banking needs and processes basic transactions.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service options.
• Collaborates with branch teammates to serve clients with excellence.

Skills

Relationship building

Client engagement

Digital banking

Sales campaigns

Customer service

Interpersonal skills

Financial services

Education

High school diploma

Tools

NMLS registration

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, appointment, and digital channels. You will build trusted client relationships, assess banking needs, open accounts, and process transactions while educating clients on digital tools and services.

The role emphasizes a digital-first mindset and collaboration with branch teams to deliver an optimal client experience. You will participate in sales campaigns and leverage available resources to meet client goals, with