Relationship Banker II | NMLS - Digital-First Banking

U.S. Bank; Springfield (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation and holidays

Job summary

U.S. Bank seeks a Relationship Banker to engage clients across in-person, by appointment, and virtual channels, providing expert counsel while embracing a digital-first mindset. The role focuses on building trust, understanding banking needs, and offering deposit and loan solutions tailored to each client’s goals.

Key duties include proactive outreach, opening accounts, and educating clients on digital services, with emphasis on operational excellence and accuracy in every interaction.

Qualifications

• High school diploma or equivalent.
• Typically four to five years of job-related, retail banking experience or a combination of experience and commensurate training.
• Experience participating in sales campaigns/promotions.
• Experience with using and demonstrating digital products and self-service technologies.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on emerging digital products and self-service technologies to meet needs.

Skills

Relationship building

Communication

Sales campaigns

Digital products

Customer service

Job description

U.S. Bank seeks a Relationship Banker to engage clients across in-person, by appointment, and virtual channels, providing expert counsel while embracing a digital-first mindset. The role focuses on building trust, understanding banking needs, and offering deposit and loan solutions tailored to each client’s goals.

Key duties include proactive outreach, opening accounts, and educating clients on digital services, with emphasis on operational excellence and accuracy in every interaction.