Relationship Banker I (NMLS) — Digital Banking & Solutions

U.S. Bank; Columbus (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance and guiding clients through banking products and services.

The role emphasizes building long-term client relationships, proactively identifying needs, and educating customers on digital solutions while maintaining compliance and attention to detail.

Qualifications

• High school diploma or equivalent required.
• Typically less than four years of retail banking experience or equivalent training.

Responsibilities

• Build and foster client relationships across in-person, appointment, and digital channels.
• Educate clients on deposit and loan products and services and recommend solutions based on goals.
• Open new consumer and business accounts and process service requests.
• Assist clients with digital self-service tools and online banking features.
• Collaborate with branch team to serve clients with accuracy and efficiency.

Skills

Relationship building

Customer service

Communication skills

Digital banking

Account opening

Needs assessment

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance and guiding clients through banking products and services.

The role emphasizes building long-term client relationships, proactively identifying needs, and educating customers on digital solutions while maintaining compliance and attention to detail.