Relationship Banker II: Grow Clients & Financial Solutions

Regions Financial Corporation; Birmingham (AL); On-site; USD 45,000 - 53,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Financial Corporation in Birmingham, Alabama is seeking a Relationship Banker II to meet with customers in person and by phone to determine financial needs and offer appropriate products, services, and guidance to help them reach their goals.

The role emphasizes building relationships, educating customers on deposits, loans, and digital tools, handling transactions, and collaborating with a team to deliver a consistent, excellent customer experience.

Qualifications

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, including greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues; refers customers to internal experts for complex goals
• Follows bank processes and adheres to laws and regulations, including reporting operational risks

Skills

Policy adherence

Digital banking

Multi-tasking

Cash handling

Relationship building

Customer focus

Education

High school diploma or GED

Bachelor’s degree

Job description

Regions Financial Corporation in Birmingham, Alabama is seeking a Relationship Banker II to meet with customers in person and by phone to determine financial needs and offer appropriate products, services, and guidance to help them reach their goals.

The role emphasizes building relationships, educating customers on deposits, loans, and digital tools, handling transactions, and collaborating with a team to deliver a consistent, excellent customer experience.