Relationship Banker II — Grow Customer Relationships

Regions Bank; Atlanta (GA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Smyrna, GA, is seeking a Relationship Banker II to meet with customers and prospects in person and by phone, identify financial needs, and propose Regions’ solutions to help customers achieve their financial goals. The role rewards proactive selling, customer service, and teamwork to support growth and mobility within the bank.

The candidate should have strong communication skills, a results-driven mindset, and the ability to work collaboratively with colleagues to deliver a

Qualifications

• Must have high school diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer regularly, including typing and monitoring.
• Ability to walk and stand for extended periods.
• Ability to lift up to twenty pounds.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Provides a consistent optimal customer experience, including greeting customers and processing transactions to ensure customers bank when, where, and how they choose.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts when complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations.

Skills

Strong communication

Customer focus

Relationship building

Policy adherence

Multi-tasking

Education

High School Diploma or GED

Bachelor’s degree (preferred)

Job description

Regions Bank in Smyrna, GA, is seeking a Relationship Banker II to meet with customers and prospects in person and by phone, identify financial needs, and propose Regions’ solutions to help customers achieve their financial goals. The role rewards proactive selling, customer service, and teamwork to support growth and mobility within the bank.

The candidate should have strong communication skills, a results-driven mindset, and the ability to work collaboratively with colleagues to deliver a