Relationship Banker II — Digital-First Finance Advisor

U.S. Bank; Gilbert (AZ); On-site; USD 33,000 - 40,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker in Gilbert, AZ to build and deepen client relationships across in-person, appointment, and virtual channels. You will assess needs, educate customers on products, open accounts, and process transactions while promoting digital channels.

Strong customer service and communication skills are essential, with the ability to work with branch teams and across channels to deliver an excellent client experience.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and maintains relationships with clients across multiple channels.
• Assess customer banking needs and educate on deposit and loan products.
• Open new consumer and business accounts and process service requests.
• Promote digital banking options and self-service tools to clients.
• Provide accurate information and ensure operational excellence in client transactions.

Skills

Relationship building

Client engagement

Effective communication

Digital product knowledge

Sales campaign experience

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Gilbert, AZ to build and deepen client relationships across in-person, appointment, and virtual channels. You will assess needs, educate customers on products, open accounts, and process transactions while promoting digital channels.

Strong customer service and communication skills are essential, with the ability to work with branch teams and across channels to deliver an excellent client experience.