Relationship Banker II: Banking & Digital Solutions

U.S. Bank; Phoenix (AZ); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation (2–5 weeks)

11 paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker in Phoenix to build trusted relationships with customers across in-person, by appointment, and virtual channels. You will assess needs, open accounts, process transactions, and promote digital banking tools to support financial goals.

A bilingual English/Spanish ability is preferred to serve diverse clients. You will collaborate with branch teams to ensure accurate processing, compliance with NMLS where applicable, and a high standard of customer

Qualifications

• This role requires strong client relationship skills and the ability to work across channels.
• Candidates should demonstrate effective communication and customer service capabilities.
• Experience with sales campaigns and digital banking products is preferred.

Responsibilities

• Engage customers across in-person, appointment, and digital channels to advise on banking needs.
• Open consumer and business accounts and process basic transactions with accuracy.
• Educate clients on digital products and self-service options to meet financial goals.
• Develop partnerships with branch colleagues to deliver exceptional service.

Skills

Relationship building

Customer service

Bilingual English/Spanish

Communication skills

Sales campaigns experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Phoenix to build trusted relationships with customers across in-person, by appointment, and virtual channels. You will assess needs, open accounts, process transactions, and promote digital banking tools to support financial goals.

A bilingual English/Spanish ability is preferred to serve diverse clients. You will collaborate with branch teams to ensure accurate processing, compliance with NMLS where applicable, and a high standard of customer