Relationship Banker II — Digital-First Client Advisor

Us Bank; Vancouver (WA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Paid vacation

401(k)

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering tailored banking solutions while maintaining a high standard of service.

The role emphasizes building trust and understanding clients’ financial goals with a digital-first approach. Responsibilities include opening accounts, processing requests, and educating clients on digital tools, with a focus on cross-selling and collaboration with the branch team to enhance the

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Build and maintain client relationships across channels.
• Assess customer needs and provide appropriate banking solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to deliver excellent client experience.

Skills

Client relationship building

Effective communication

Sales capability

Digital banking knowledge

Customer service

Industry knowledge

Team collaboration

Proactive outreach

Education

High school diploma or equivalent

Tools

Banking policies and procedures

CRM systems (customer management)

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering tailored banking solutions while maintaining a high standard of service.

The role emphasizes building trust and understanding clients’ financial goals with a digital-first approach. Responsibilities include opening accounts, processing requests, and educating clients on digital tools, with a focus on cross-selling and collaboration with the branch team to enhance the