Relationship Banker II - Digital-First Client Advisor

Us Bank; New Albany (IN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Sick leave

Parental leave

Adoption assistance

Job summary

U.S. Bank is hiring a Relationship Banker in Indiana to engage customers through in-person, appointment, and digital channels. You will advise on deposit and loan products, open accounts, and support clients with digital tools while building trusted relationships.

The role focuses on proactive outreach, accurate processing, and collaborating with branch teams to meet clients' financial needs and goals.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Educate clients on deposit and loan products and digital self-service options.
• Open new consumer and business accounts and process service requests.
• Provide exceptional client experience across in-person, appointment, and digital channels.

Skills

Relationship building

Communication

Customer service

Digital banking familiarity

Education

High school diploma or equivalent

Tools

CRM systems

Digital banking platforms

Job description

U.S. Bank is hiring a Relationship Banker in Indiana to engage customers through in-person, appointment, and digital channels. You will advise on deposit and loan products, open accounts, and support clients with digital tools while building trusted relationships.

The role focuses on proactive outreach, accurate processing, and collaborating with branch teams to meet clients' financial needs and goals.