Relationship Banker II - Digital-First Client Advisor

U.S. Bank; New Albany (IN); Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Short-term disability

Long-term disability

Paid vacation

Up to holidays

Adoption assistance

Sick leave

401(k) plan

Job summary

U.S. Bank in New Albany, IN seeks a Relationship Banker 2 to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on digital products while delivering exceptional service.

The role emphasizes proactive outreach, collaboration with the branch team, and a digital-first approach to meeting customers’ financial goals. A National Mortgage Licensing System requirement applies where needed.

Qualifications

• High school diploma or equivalent.
• Typically four to five years of retail banking experience or related training.
• Strong ability to build client relationships and promote bank products.

Responsibilities

• Build relationships with clients across in-person, appointment, and digital channels.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to serve clients with accuracy and care.

Skills

Client relationships

Communication

Policies & procedures

Retail products

Customer service

Sales campaigns

Digital banking

Needs discovery

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank in New Albany, IN seeks a Relationship Banker 2 to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on digital products while delivering exceptional service.

The role emphasizes proactive outreach, collaboration with the branch team, and a digital-first approach to meeting customers’ financial goals. A National Mortgage Licensing System requirement applies where needed.