Relationship Banker II — Digital-First Client Advisor

U.S. Bank; Chippewa Falls (WI); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring Relationship Bankers to engage customers across channels, provide counsel, and promote digital products. The role emphasizes building trust, understanding financial needs, and processing account information with precision.

You will open new consumer and business accounts, handle service requests, and educate clients on available products while leveraging a digital-first mindset.

Qualifications

• High school diploma or equivalent required.
• Retail banking experience preferred; four to five years or equivalent training.
• Knowledge of consumer and business banking products is a plus.

Responsibilities

• Build relationships with customers across channels including in-person and virtual.
• Assess financial needs and educate clients on deposit and loan products.
• Open new accounts and complete service requests.
• Promote digital products and self-service options for customers.
• Collaborate with branch team to serve clients efficiently.

Skills

Relationship building

Communication

Digital banking knowledge

Customer service

Sales awareness

CRM familiarity

Interpersonal skills

Team collaboration

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring Relationship Bankers to engage customers across channels, provide counsel, and promote digital products. The role emphasizes building trust, understanding financial needs, and processing account information with precision.

You will open new consumer and business accounts, handle service requests, and educate clients on available products while leveraging a digital-first mindset.