Relationship Banker I: Digital-First Banking Advisor

U.S. Bank; Duluth (MN); On-site; USD 58,025,000 - 70,919,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment-based, and virtual channels. You will advise on banking products, open accounts, and guide customers through digital tools to meet their financial goals.

The role emphasizes proactive outreach, accurate processing of transactions, and collaboration with branch teams to deliver an optimal client experience in a digital-first environment.

Qualifications

• High school diploma or equivalent required.
• Typically <4 years in retail banking or equivalent training.
• NMLS registration required under S.A.F.E. Act and Regulation Z.

Responsibilities

• Engage clients across in-person, by appointment, and virtual channels.
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts and complete service requests.
• Identify client needs and recommend digital and self-service options.
• Collaborate with branch team to deliver exceptional client experience.

Skills

Client outreach

Verbal communication

Digital banking

Customer service

Self-service tech

Financial services

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment-based, and virtual channels. You will advise on banking products, open accounts, and guide customers through digital tools to meet their financial goals.

The role emphasizes proactive outreach, accurate processing of transactions, and collaboration with branch teams to deliver an optimal client experience in a digital-first environment.