Relationship Banker 2: Digital-First Client Advisor

U.S. Bank; Chicago (IL); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointments, and virtual channels, delivering trusted guidance with a digital-first mindset.

You will assess financial needs, explain deposit and loan options, open new accounts, and educate clients on self-service digital tools while partnering with the branch team to ensure a consistent, high-quality client experience.

Qualifications

• High school diploma or equivalent.
• 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Build relationships with customers across in-person, appointment, and virtual channels.
• Assess banking needs and recommend deposit and loan products.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to serve clients with excellence.

Skills

Relationship building

Proactive outreach

Effective communication

Sales campaigns

Digital banking

Customer service

Interpersonal skills

Digital-first mindset

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointments, and virtual channels, delivering trusted guidance with a digital-first mindset.

You will assess financial needs, explain deposit and loan options, open new accounts, and educate clients on self-service digital tools while partnering with the branch team to ensure a consistent, high-quality client experience.