Relationship Banker II: Digital-First Client Advisor

Us Bank; Gilbert (AZ); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holidays

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build lasting client relationships across in-person, by appointment, and digital channels. You will assess banking needs, explain products, open accounts, process requests, and advocate a digital-first client experience.

Ideal candidates have several years in retail banking, strong communication, and a customer-service mindset. This role emphasizes proactive outreach, collaboration with branch teams, and delivering accurate service while complying

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Engage customers across in-person, appointment, and digital channels to provide banking counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital self-service tools.
• Proactively educate and assist clients to meet financial goals.

Skills

Relationship building

Communication

Customer service

Digital products

Sales campaigns

Education

High school diploma or equivalent

Tools

CRM systems

Digital banking tools

NMLS familiarity

Job description

U.S. Bank is seeking a Relationship Banker to build lasting client relationships across in-person, by appointment, and digital channels. You will assess banking needs, explain products, open accounts, process requests, and advocate a digital-first client experience.

Ideal candidates have several years in retail banking, strong communication, and a customer-service mindset. This role emphasizes proactive outreach, collaboration with branch teams, and delivering accurate service while complying