Relationship Banker II: Digital-First Client Advisor

Us Bank; Phoenix (AZ); On-site; USD 33,000 - 40,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, providing trusted guidance on deposits, loans, and digital tools. You will build and nurture client relationships, identify financial needs, open new accounts, and support the branch team to deliver excellent service.

Your success relies on strong communication, knowledge of banking products, and a proactive, digital-first approach to meeting customers where they are.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.
• Proven ability to build and foster relationships with clients through proactive outreach.
• Ability to engage and communicate with clients effectively.
• Knowledge of bank policies, procedures and support systems.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engages clients across in-person, appointment, and digital channels to provide guidance on banking needs.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital banking products and services and promotes self-service options.
• Collaborates with branch teams to deliver excellent client experiences.

Skills

Client relationships

Communication

Retail banking

Digital products

Sales experience

Team collaboration

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, providing trusted guidance on deposits, loans, and digital tools. You will build and nurture client relationships, identify financial needs, open new accounts, and support the branch team to deliver excellent service.

Your success relies on strong communication, knowledge of banking products, and a proactive, digital-first approach to meeting customers where they are.