Relationship Banker II: Digital Banking Advisor

US Bank; Twin Falls (ID); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holiday opportunities

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across channels, providing trusted financial guidance and promoting digital self-service tools.

You will open new accounts, process requests, and educate clients on products and services while building long-term relationships. The role emphasizes a digital-first approach, cross-selling opportunities, and collaboration with the branch team to deliver exceptional client experiences.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or a combination of experience and training.
• NMLS registration required under the SAFE Act.
• Strong client relationships and knowledge of retail products and services.

Responsibilities

• Build relationships with customers across channels (in-person, by appointment, virtual).
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts; process service requests and credit applications.
• Provide digital product guidance and promote self-service tools.
• Collaborate with branch team to serve clients with operational excellence.

Skills

Relationship building

Communication skills

Customer service

Sales experience

Digital banking

Interpersonal skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across channels, providing trusted financial guidance and promoting digital self-service tools.

You will open new accounts, process requests, and educate clients on products and services while building long-term relationships. The role emphasizes a digital-first approach, cross-selling opportunities, and collaboration with the branch team to deliver exceptional client experiences.