Entry-Level Relationship Banker | Build Financial Futures

Mascoma-Bank; Hartford (VT); On-site; USD 40,000 - 55,000; Full time

Job summary

Mascoma Bank is seeking a Relationship Banker I to join its Retail Team at multiple Vermont branches. The role focuses on delivering exceptional customer service, handling routine banking transactions, and guiding customers through account openings.

The position emphasizes problem-solving, a positive attitude, and flexibility with scheduling, including occasional shifts in nearby branches. Equal opportunity employer with a commitment to belonging and inclusion.

Qualifications

• Strong written and verbal communication skills
• Problem-solving abilities
• Professional appearance and conduct

Responsibilities

• Assist customers with daily banking needs including deposits and withdrawals.
• Build and strengthen customer relationships by identifying ways to improve their financial lives.
• Explain products and services to help customers choose the best options for banking.
• Guide customers through account opening and application processes and set expectations for managing finances.
• Maintain a neat work area and ensure confidential records are secured.
• Adhere to Mascoma Bank policies, BSA/CIP, OFAC monitoring and reporting, security and personnel policies.

Education

High School Diploma or equivalent

Customer service experience

Job description

Mascoma Bank is seeking a Relationship Banker I to join its Retail Team at multiple Vermont branches. The role focuses on delivering exceptional customer service, handling routine banking transactions, and guiding customers through account openings.

The position emphasizes problem-solving, a positive attitude, and flexibility with scheduling, including occasional shifts in nearby branches. Equal opportunity employer with a commitment to belonging and inclusion.