Relationship Banker II: Build Trust & Drive Digital Banking

US Bank; North Olmsted (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation and holidays

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial counsel and guiding clients through digital products and services.

You will assess banking needs, educate on deposits/loans, and open new accounts while collaborating with branch teams to ensure exceptional service. The role emphasizes proactive outreach, accurate processing, and adherence to policies while building long-term client relationships and

Qualifications

• High school diploma or equivalent required.
• Typically four to five years of job-related, retail banking experience or equivalent training.

Responsibilities

• Builds and maintains client relationships across channels (in-person, by appointment, virtual).
• Identify customers' banking needs and educate on deposit and loan products.
• Open new consumer and business accounts and process service requests.
• Promote digital and self-service banking solutions to clients.
• Collaborate with branch team to deliver operational excellence.

Skills

Relationship building

Communication

Customer service

Sales experience

Digital product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial counsel and guiding clients through digital products and services.

You will assess banking needs, educate on deposits/loans, and open new accounts while collaborating with branch teams to ensure exceptional service. The role emphasizes proactive outreach, accurate processing, and adherence to policies while building long-term client relationships and