Relationship Banker II: Build Clients, Deliver Solutions

U.S. Bank; Los Angeles (CA); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker who will build client relationships by meeting face-to-face and guiding customers to banking solutions. You will process basic transactions, open accounts, and assist in loan applications while staying compliant with NMLS requirements.

This role emphasizes proactive outreach, deep product knowledge, and collaboration with branch teams to deliver a superior customer experience in a retail banking environment.

Qualifications

• High school diploma or equivalent.
• 4–5 years of job-related retail banking experience or equivalent training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating.
• Maintains knowledge of consumer and business banking products and services including digital products.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Opens new consumer and business accounts and submits credit applications.
• Educates clients on emerging digital products and self-service technologies.

Skills

Relationship building

Communication

Customer service

Sales experience

Digital banking

Proactive outreach

Education

High school diploma

Tools

CRM systems

Banking software

Digital products

Job description

U.S. Bank is seeking a Relationship Banker who will build client relationships by meeting face-to-face and guiding customers to banking solutions. You will process basic transactions, open accounts, and assist in loan applications while staying compliant with NMLS requirements.

This role emphasizes proactive outreach, deep product knowledge, and collaboration with branch teams to deliver a superior customer experience in a retail banking environment.