Relationship Banker I: Win Clients & Build Trust

Automatic Data Processing, Inc.; City of Corning (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Profit Sharing/401K Plan

Tuition Reimbursement

Paid time off

Employee Assistance Program

Job summary

Chemung Canal Trust Company, N.A. in Corning, NY is seeking a Relationship Banker I to deliver exceptional service and build client relationships. The role includes handling deposits, withdrawals, loan payments, and account openings, while applying needs-based selling to introduce appropriate products and services.

You will assist with branch operations, support multiple locations, and stay compliant with applicable policies. Strong communication and math skills, plus a HS diploma, are required.

Qualifications

• One year experience in banking or customer service
• High School Diploma or equivalent
• Demonstrated experience in banking and/or customer service
• Proficient analytical and mathematic skills, along with reading and writing skills
• Proficient communication, interpersonal and sales skills
• Knowledge of operating policies and procedures affecting consumer services
• Basic computer skills, including Microsoft Outlook, Word and Excel
• Ability to lift up to 50 lbs. of coin
• Valid Driver's License; support multiple branch locations as needed

Responsibilities

• Provides exceptional customer service to new and established clients, including cross-selling of products and services.
• Accurately processes routine and complex transactions for branch customers, including deposits, withdrawals, and loan payments, balancing a cash drawer.
• Assists with maintenance and servicing of bank equipment such as ATMs and Night Drops.
• Researches customer inquiries, orders checks/debit cards, returns phone calls, and other customer needs to deepen relationships.
• Uses needs-based assessment tools to analyze and uncover customer needs and recommends solutions.
• Opens deposit accounts and processes loan applications per policy; follows up to deepen relationships.
• Maintains courteous, efficient service and keeps up with industry trends affecting customers.
• Adheres to regulatory procedures to ensure safety of assets; participates in training as needed.

Skills

Customer service

Sales ability

Interpersonal communication

Attention to detail

Cash handling

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Chemung Canal Trust Company, N.A. in Corning, NY is seeking a Relationship Banker I to deliver exceptional service and build client relationships. The role includes handling deposits, withdrawals, loan payments, and account openings, while applying needs-based selling to introduce appropriate products and services.

You will assist with branch operations, support multiple locations, and stay compliant with applicable policies. Strong communication and math skills, plus a HS diploma, are required.