Relationship Banker I – Growth & Client Care

Chemung Canal Trust Company; Town of Owego (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Profit Sharing/401K Plan

Health, Dental & Vision Insurance

Tuition Reimbursement

Paid time off

Employee Assistance Program

Job summary

Chemung Canal Trust Company in the United States is hiring a Relationship Banker I to deliver exceptional customer service, open deposits, process transactions, and build lasting client relationships across branches.

You will use needs-based consultation to recommend bank products, support daily teller operations, and participate in training and branch meetings while adhering to policies and security procedures.

Qualifications

• One year experience in banking or customer service preferred.
• Able to open deposits and process common transactions accurately.
• Understanding of basic banking products and services.
• Strong written and verbal communication abilities.
• Ability to lift up to 50 lbs. of coin and support multiple branches as needed.

Responsibilities

• Accurately processes routine and complex branch transactions and balances a cash drawer.
• Maintains and services bank equipment such as ATMs and Night Drops.
• Researches customer inquiries, orders checks/debit cards, and follows up on service needs.
• Uses needs-based assessment tools to analyze customer needs and recommends solutions.
• Opens deposit accounts and loan applications, and follows regulatory requirements.
• Participates in branch huddles and coaching sessions, supporting team goals.
• Adheres to operational controls and training responsibilities as needed.

Skills

Communication

Interpersonal skills

Sales skills

Education

High School Diploma or equivalent with business emphasis

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Chemung Canal Trust Company in the United States is hiring a Relationship Banker I to deliver exceptional customer service, open deposits, process transactions, and build lasting client relationships across branches.

You will use needs-based consultation to recommend bank products, support daily teller operations, and participate in training and branch meetings while adhering to policies and security procedures.