Client-Driven Relationship Banker I

Fidelity Bank

Carolina Village (NC)

On-site

USD 32,000 - 45,000

Full time

14 days+

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Job summary

Fidelity Bank in Hendersonville, NC seeks a Relationship Banker I to perform teller and cash vault duties while delivering outstanding customer service. You will work with the branch team to meet individual and team goals, assist customers with financial products, and maintain accuracy in daily cash handling.

The role emphasizes relationship building, adherence to bank policies, and the ability to identify customer needs.

Qualifications

High school diploma or GED with one year of cash handling and customer service experience.
Pass a background check.
Must complete teller training classes.
Strong relationship skills.
Basic math and computer skills.
High level of accountability, efficiency, and accuracy.
Exceptional time management, communication, and customer service skills.
Must maintain a friendly, courteous, and professional demeanor.

Responsibilities

40%: Handle customer transactions and balance cash drawers and vault; reconcile discrepancies.
15%: Identify customer needs and offer appropriate products and services.
10%: Assist with internal controls and daily report follow-up and night depository deposits.
10%: Deliver superior customer service per the Right by You standards.
10%: Mitigate losses through accuracy and adherence to policies and guidelines.
10%: Achieve individual and team financial, production, and relationship goals.
5%: Other duties as assigned.