Relationship Banker I: Customer Service & Sales

Fidelity Bank; Candor (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Relationship Banker I at Fidelity Bank in Candor, NC, is responsible for conducting teller transactions and cash vault tasks while delivering exceptional customer service in line with Bank policies. You will help customers achieve their financial goals by selling and servicing bank products and collaborating with the branch team to meet scorecard goals.

The role requires a high school diploma or GED with cash handling and customer service experience, plus strong relationship skills, basic

Qualifications

• High school diploma or GED with 1 year cash handling and customer service experience.
• Able to pass background check.
• Must complete teller training classes.
• Basic math and computer skills.
• Strong relationship skills.
• Friendly, courteous, and professional demeanor.

Responsibilities

• Handle customer transactions and account inquiries with accuracy.
• Balance cash drawers and vault, reconciling discrepancies.
• Identify customer needs and offer appropriate products and services.
• Assist with internal controls and daily report follow-up.
• Provide superior customer service per Right by You standards.
• Achieve individual and team financial, production, and relationship metrics.
• Other duties as assigned.

Skills

Strong relationship skills

Basic math

Computer skills

Time management

Customer service

Account handling

Education

High school diploma or GED

Job description

The Relationship Banker I at Fidelity Bank in Candor, NC, is responsible for conducting teller transactions and cash vault tasks while delivering exceptional customer service in line with Bank policies. You will help customers achieve their financial goals by selling and servicing bank products and collaborating with the branch team to meet scorecard goals.

The role requires a high school diploma or GED with cash handling and customer service experience, plus strong relationship skills, basic