Relationship Banker I - Trusted Advisor & Growth Driver

Simmons Bank; Hot Springs (AR); On-site; USD 42,000 - 60,000; Full time

Job summary

Simmons Bank is hiring a Relationship Banker in Hot Springs, AR. You will build, expand, and retain client relationships, deliver expert financial solutions, and drive revenue while maintaining exceptional customer experience.

You’ll work with a team to meet branch goals, participate in outbound calls, and support account services and transactions. Role requires high-energy, customer focus, and ability to navigate banking products.

Qualifications

• Strong communication and interpersonal skills for one-on-one and group settings.
• Team-oriented approach to help customers in a dynamic banking environment.
• Ability to coach branch staff and support protocols when a supervisor is absent.

Responsibilities

• Share and recommend Simmons resources to customers, including in-branch and digital tools.
• Meet or exceed individual and branch goals through in-person and outbound activities.
• Assist with opening/closing accounts and researching customer accounts per policies.
• Facilitate consumer loan requests and understand loan policies for portfolio support.
• Refer customers to specialist teams for small business, mortgage, and investments.
• Maintain high customer satisfaction through proactive engagement and solutions.
• Ensure compliance with laws, policies, and required training.
• Process customer requests with accuracy and professional communication.
• Perform other duties as assigned.

Skills

Communication skills

Team oriented

Coaching/leadership

Education

HS Diploma/GED

Two years customer-facing experience

NMLS licensing

Tools

MS Office

Social media tools

Job description

Simmons Bank is hiring a Relationship Banker in Hot Springs, AR. You will build, expand, and retain client relationships, deliver expert financial solutions, and drive revenue while maintaining exceptional customer experience.

You’ll work with a team to meet branch goals, participate in outbound calls, and support account services and transactions. Role requires high-energy, customer focus, and ability to navigate banking products.