Relationship Banker I — Grow Your Banking Career

Regions Bank; Alabama; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Incentive Pay Plan

Employee Assistance Program

Job summary

Regions is seeking a Relationship Banker I in Mobile, Alabama. The role focuses on delivering an exceptional customer experience on the cash line and over the phone, while helping customers with banking needs and digital solutions.

Opportunities for growth and upward mobility are highlighted for candidates with teller or retail experience. The position emphasizes teaching customers how to bank when, where, and how they want, and requires strong communication and personalized service skills.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests.
• Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank.
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings.
• Assists branch and fellow team members with basic tasks to aid in customer problem resolution.
• Refers customers to an internal team of experts when more complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations.
• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• May conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs.

Skills

Cash handling

Customer service

Digital banking

Sales

Education

High School Diploma or GED

Job description

Regions is seeking a Relationship Banker I in Mobile, Alabama. The role focuses on delivering an exceptional customer experience on the cash line and over the phone, while helping customers with banking needs and digital solutions.

Opportunities for growth and upward mobility are highlighted for candidates with teller or retail experience. The position emphasizes teaching customers how to bank when, where, and how they want, and requires strong communication and personalized service skills.