Relationship Banker I - Growth & Service Focus

Banco Santander (Brasil); United States; On-site; USD 32,000 - 51,000; Full time

Job summary

Santander Bank, N.A. in Taunton, MA is looking for a Banking Center Relationship Banker I to assist customers, process transactions and support branch sales/service goals.

You will learn products and services, build trust with clients, and help drive growth through needs-based conversations and cross-selling opportunities. The role requires strong customer service skills, ability to work a flexible schedule including weekends, and a commitment to regulatory compliance.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule, including weekends.
• Travel may be required to alternate Banking Centers.
• Self-starter and highly motivated with strong customer service skills.

Responsibilities

• The Relationship Banker I role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals.
• Process all customer-related financial transactions in accordance with the bank's rules and guidelines.
• Use communication and listening to learn customer needs, establish trust, and optimize sales opportunities.
• Respond to customers' needs in a timely fashion and capitalize on resources and tools available.
• Evaluate client needs and offer appropriate financial products and services through needs-based conversations.

Skills

Customer service

Banking sales

Needs-based selling

Communication

Education

HS Diploma / GED

Associates

Bachelor's degree

Job description

Santander Bank, N.A. in Taunton, MA is looking for a Banking Center Relationship Banker I to assist customers, process transactions and support branch sales/service goals.

You will learn products and services, build trust with clients, and help drive growth through needs-based conversations and cross-selling opportunities. The role requires strong customer service skills, ability to work a flexible schedule including weekends, and a commitment to regulatory compliance.