Relationship Banker I: Flexible Hours & Growth

Santander Consumer USA Inc.; Waterbury (CT); On-site; USD 32,000 - 51,000; Full time

Job summary

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker I in Waterbury, CT. You will serve Banking Center customers, learn their financial needs, and help the team hit sales, service, and operations goals.

You will process transactions, discuss suitable financial products, and build partnerships across bank segments through collaboration and strong customer service. The role emphasizes regulatory compliance, accuracy, and a proactive, customer-centric mindset.

Qualifications

• 3–4 years customer service and needs-based banking sales experience preferred
• Ability to work a flexible/rotating schedule; weekends and extended hours; travel to alternate Banking Centers may be required
• Self-starter and highly motivated; strong customer service and teamwork skills

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to drive growth.
• Expected to achieve/exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Skills

Customer service

Sales experience

Banking product knowledge

Communication skills

Flexibility

Education

HS Diploma or GED

Associates or Bachelor's degree

Job description

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker I in Waterbury, CT. You will serve Banking Center customers, learn their financial needs, and help the team hit sales, service, and operations goals.

You will process transactions, discuss suitable financial products, and build partnerships across bank segments through collaboration and strong customer service. The role emphasizes regulatory compliance, accuracy, and a proactive, customer-centric mindset.