Relationship Banker: Grow Clients with Banking Solutions

US Bank; Moreno Valley (CA); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Healthcare

401(k)

Paid vacation

Paid holidays

Résumé du poste

U.S. Bank is recruiting a Relationship Banker to build trusted relationships with customers face-to-face and advise on banking needs, deposits, loans, and account services.

The role includes opening accounts, processing requests, and guiding clients through digital tools. You will educate clients on digital banking options, collaborate with branch teams, and ensure accurate service delivery while meeting regulatory requirements.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.

Responsabilités

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintains a working knowledge of consumer and business banking products and services including digital products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners to best serve clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.
• Leverages available resources and technologies to optimize the client experience and serve our clients with operational excellence and accuracy.

Connaissances

Relationship building

Client engagement

Digital product awareness

Customer service

Communication skills

Formation

High school diploma or equivalent

Description du poste

U.S. Bank is recruiting a Relationship Banker to build trusted relationships with customers face-to-face and advise on banking needs, deposits, loans, and account services.

The role includes opening accounts, processing requests, and guiding clients through digital tools. You will educate clients on digital banking options, collaborate with branch teams, and ensure accurate service delivery while meeting regulatory requirements.