Relationship Banker I: Digital-First Client Advisor

Us Bank; Lino Lakes (MN); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering tailored guidance on banking needs and digital tools. The role emphasizes proactive relationship-building and cross-selling of deposits and loans.

The candidate will open accounts, process requests, and educate clients on online and mobile products while maintaining high service standards and collaboration with branch teams.

Qualifications

• High school diploma or equivalent is required.
• Typically <4 years of retail banking experience or a combination of experience and training.
• Experience in building client relationships and providing banking guidance with a digital-first approach.

Responsibilities

• Build relationships with customers through in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products; assess and address banking needs.
• Open new consumer and business accounts; process service requests and credit applications.
• Provide a consistent, high-quality client experience with operational excellence and accuracy.
• Collaborate with branch teammates and partners to serve clients effectively.

Skills

Relationship building

Client engagement

Digital banking

Communication

Team collaboration

Financial products

Attention to detail

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, offering tailored guidance on banking needs and digital tools. The role emphasizes proactive relationship-building and cross-selling of deposits and loans.

The candidate will open accounts, process requests, and educate clients on online and mobile products while maintaining high service standards and collaboration with branch teams.