Relationship Banker I: Digital-First Client Advisor

U.S. Bank; Hastings (NE); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Insurance

Parental Leave

401(k)

Paid Vacation

Paid Holidays

Adoption Assistance

Sick Leave

Job summary

U.S. Bank in Hastings, NE seeks a Relationship Banker to engage clients through multiple channels, provide tailored banking advice, and support account openings and service requests. You’ll educate customers on digital tools and self-service options, ensuring a smooth, accurate experience for every client.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to meet clients’ financial goals and needs.

Qualifications

• High school diploma or equivalent.
• Typically less than four years of retail banking experience or a combination of experience and training.
• Experience with digital products and self-service technologies.
• Strong customer service and interpersonal skills.
• Ability to build and foster relationships with clients.

Responsibilities

• Engage clients via in-person, appointment, and virtual channels to provide banking counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Maintain knowledge of banking products and services and ensure operational accuracy.

Skills

Relationship building

Client communication

Digital products knowledge

Customer service

Self-service tech

Financial services

Education

High school diploma or equivalent

Job description

U.S. Bank in Hastings, NE seeks a Relationship Banker to engage clients through multiple channels, provide tailored banking advice, and support account openings and service requests. You’ll educate customers on digital tools and self-service options, ensuring a smooth, accurate experience for every client.

The role emphasizes proactive outreach, strong communication, and collaboration with branch teams to meet clients’ financial goals and needs.