Relationship Banker I - Digital-First Client Advisor

Usbank; Caldwell (ID); On-site; USD 28,000 - 32,000; Full time

Job summary

U.S. Bank in Caldwell, Idaho is seeking a Relationship Banker to build trust-based relationships with customers through in-person, appointment, and digital channels, offering guidance on deposits, loans, and digital self-service tools.

You will open accounts, process basic service requests, and collaborate with branch teams to meet clients’ financial goals while complying with NMLS and privacy requirements. Prior banking experience and strong communication are valued.

Qualifications

• High school diploma or equivalent required.
• Typically less than four years of retail banking experience.
• Experience building client relationships through proactive outreach.
• Strong communication and interpersonal skills.
• Knowledge of bank policies and support systems.
• Experience with digital banking products and self-service tools.
• Ability to assess customer needs and recommend solutions.
• Experience in financial services preferred.

Responsibilities

• Build and foster client relationships via in-person, by appointment, and digital channels.
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Identify solutions based on customer goals and needs with a digital-first mindset.
• Collaborate with branch teams to serve clients with operational excellence.

Skills

Relationship building

Client communication

Customer service

Digital banking familiarity

Proactive outreach

Financial services knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank in Caldwell, Idaho is seeking a Relationship Banker to build trust-based relationships with customers through in-person, appointment, and digital channels, offering guidance on deposits, loans, and digital self-service tools.

You will open accounts, process basic service requests, and collaborate with branch teams to meet clients’ financial goals while complying with NMLS and privacy requirements. Prior banking experience and strong communication are valued.