Digital-First Relationship Banker & Client Advisor

U.S. Bank; Northern (KY); Hybrid; USD 46,000 - 56,000; Full time

Job summary

U.S. Bank in Soda Springs, ID, is seeking a Relationship Banker 2 to engage clients across in-person, appointment, and virtual channels, delivering tailored financial guidance.

The role focuses on opening accounts, processing requests, and educating customers on digital self-service tools using a digital-first approach. The ideal candidate has retail banking experience, strong customer service skills, and the ability to identify client needs while leveraging banking products.

Qualifications

• High school diploma or equivalent required.
• Experience in retail banking or related field preferred.
• Strong communication and customer service skills.

Responsibilities

• Engage clients via in-person, appointment, and virtual channels to provide banking counsel.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on digital banking products and self-service technologies.
• Build proactive client relationships and follow up to understand needs.

Skills

Relationship building

Client communication

Digital banking tools

Sales experience

Retail banking

Customer service

Education

High school diploma or equivalent

Tools

Banking software

Job description

U.S. Bank in Soda Springs, ID, is seeking a Relationship Banker 2 to engage clients across in-person, appointment, and virtual channels, delivering tailored financial guidance.

The role focuses on opening accounts, processing requests, and educating customers on digital self-service tools using a digital-first approach. The ideal candidate has retail banking experience, strong customer service skills, and the ability to identify client needs while leveraging banking products.