Relationship Banker I: Digital-First Client Advisor

U.S. Bank; Bellevue (NE); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k)

Paid vacation

Sick and Safe Leave

Job summary

U.S. Bank seeks a Relationship Banker to build trusted client relationships across in-person, appointment, and virtual channels, while promoting digital-first banking solutions.

The role focuses on understanding customer needs, opening accounts, processing requests, and educating clients on available deposit and loan products. Strong interpersonal skills, knowledge of banking policies, and a customer-centric approach are essential.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank policies, procedures and support systems.

Responsibilities

• Engage customers across in-person, by appointment, and virtual channels to provide counseling.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service options.
• Identify solutions based on client needs and refer to appropriate products.
• Develop collaborative partnerships with branch team members to serve clients effectively.
• Leverage resources to optimize client experience with accuracy and efficiency.

Skills

Relationship building

Client communication

Digital banking experience

Customer service

Sales & banking products

Team collaboration

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to build trusted client relationships across in-person, appointment, and virtual channels, while promoting digital-first banking solutions.

The role focuses on understanding customer needs, opening accounts, processing requests, and educating clients on available deposit and loan products. Strong interpersonal skills, knowledge of banking policies, and a customer-centric approach are essential.