Relationship Banker I — Digital-First Banking Advocate

US Bank; Colorado Springs (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

401(k) Retirement Plan

Paid Vacation

Job summary

U.S. Bank is seeking a Relationship Banker in Colorado Springs to build trusted client relationships across multiple channels. You will assess banking needs, open accounts, and educate clients on digital products while leveraging a digital-first approach.

The role emphasizes accuracy, customer service, and collaboration with the branch team. Applicants should have a high school diploma or equivalent, with retail banking experience a plus.

Qualifications

• High school diploma or equivalent required.
• Retail banking experience is a plus (usually <4 years).
• Proven customer service and interpersonal skills desired.

Responsibilities

• Engage clients across in-person, by appointment, and virtual channels to provide guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Proactively communicate with clients and follow up to identify needs.
• Collaborate with branch team to serve customers efficiently.

Skills

Relationship building

Customer service

Communication

Digital banking

Education

High school diploma or equivalent

Tools

Digital banking tools

Job description

U.S. Bank is seeking a Relationship Banker in Colorado Springs to build trusted client relationships across multiple channels. You will assess banking needs, open accounts, and educate clients on digital products while leveraging a digital-first approach.

The role emphasizes accuracy, customer service, and collaboration with the branch team. Applicants should have a high school diploma or equivalent, with retail banking experience a plus.