Relationship Banker I — Digital Banking & Client Solutions

US Bank; Des Moines (IA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holiday pay

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance and processing basic transactions.

You will promote deposit and loan products, open new accounts, and educate clients on digital self-service tools to enhance their experience. Successful candidates typically have a high school diploma and a few years of retail banking experience, with strong customer service and relationship-building skills.

Qualifications

• Proven ability to build and foster client relationships through proactive outreach.
• Strong communication skills with clients and colleagues.
• Familiarity with digital banking products and self-service tools.
• Customer service experience in financial services is preferred.

Responsibilities

• Build relationships with clients through in-person, by appointment, and virtual channels.
• Educate clients on deposits, loans and digital banking products.
• Open new consumer and business accounts and submit credit applications.
• Provide an optimal client experience and collaborate with branch team members.

Skills

Relationship building

Client communication

Digital banking

Customer service

Financial product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance and processing basic transactions.

You will promote deposit and loan products, open new accounts, and educate clients on digital self-service tools to enhance their experience. Successful candidates typically have a high school diploma and a few years of retail banking experience, with strong customer service and relationship-building skills.