Relationship Banker I — Customer-Centric Banking & Sales

Trustmark National Bank; Eufaula (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Trustmark National Bank in Eufaula, AL is seeking a Relationship Banker I to identify customer needs and connect them with bank products, delivering friendly, attentive service in a busy branch environment.

This role handles routine transactions, cash handling, and deals with deposits, loans, and insurance referrals, with an emphasis on building long-term customer relationships and meeting sales goals.

Qualifications

• High school diploma or GED is required.
• At least 1 year of sales or customer service experience (Bachelor's degree in lieu of experience acceptable).
• Ability to perform routine transactions and balance cash drawer.
• Strong customer service and product knowledge; ability to meet sales goals.
• Proficient with basic math and comfortable using internal systems.

Responsibilities

• Identify customer needs and refer to bank products and services.
• Service, sell, and cross-sell deposits, loans, and insurance.
• Deliver exceptional customer experience per service standards.
• Safeguard assets and process transactions accurately.
• Balance cash drawer daily and ensure proper documentation.
• Achieve sales and referral goals quarterly.
• Make outreach calls to customers and prospects.
• Adhere to policies and participate in additional duties.

Skills

Customer service

Sales experience

Time management

Communication skills

Detail-oriented

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Trustmark National Bank in Eufaula, AL is seeking a Relationship Banker I to identify customer needs and connect them with bank products, delivering friendly, attentive service in a busy branch environment.

This role handles routine transactions, cash handling, and deals with deposits, loans, and insurance referrals, with an emphasis on building long-term customer relationships and meeting sales goals.