Relationship Banker I: Client-Focused Banking

Trustmark Bank; Meridian (MS); On-site; USD 36,000 - 54,000; Full time

Job summary

Trustmark Bank seeks a Relationship Banker to identify customer needs and match them with bank products, enhancing customer satisfaction, loyalty, and financial well-being. This role emphasizes proactive sales/service efforts and thoughtful referrals while processing cash and non-cash transactions.

The position involves traveling between branch locations to support customers and participate in open opportunities for permanent placement.

Qualifications

• High school diploma or GED required.
• 1 year of sales or customer service experience preferred; Bachelor’s degree may substitute for experience.
• Able to use basic math concepts and handle routine transactions and cash drawer close.
• Exceptional customer service skills with the ability to learn and communicate Trustmark products.
• Pass appropriate assessment tests related to customer service and math skills.
• Able to meet sales goals in a retail environment.
• Basic computer skills and ability to learn internal technology systems.
• Strong interpersonal and written communication skills.
• Time management and detail-oriented with a focus on quality and accuracy.
• Professional appearance and demeanor for daily public interaction.

Responsibilities

• Identify customer needs and make referrals through proactive sales/service efforts.
• Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.

Skills

Customer service

Interpersonal communication

Time management

Attention to detail

Professional appearance

Cash handling

Education

High school diploma or GED

Bachelor’s degree acceptable in lieu of experience

Job description

Trustmark Bank seeks a Relationship Banker to identify customer needs and match them with bank products, enhancing customer satisfaction, loyalty, and financial well-being. This role emphasizes proactive sales/service efforts and thoughtful referrals while processing cash and non-cash transactions.

The position involves traveling between branch locations to support customers and participate in open opportunities for permanent placement.