Relationship Banker I - Branch Floater

Trustmark; Mobile (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

Trustmark is seeking a Relationship Banker I - Floaters who will travel between branch locations to identify customer needs and offer appropriate bank products. You will service and cross-sell deposits, loans, and related services while delivering a superior customer experience.

The role emphasizes proactive sales, accurate cash handling, and adherence to Trustmark’s standards. This position requires travel and strong communication skills to build lasting customer relationships.

Qualifications

• High school diploma or GED.
• One year of sales or customer service experience; Bachelor’s degree may substitute.
• Able to use basic math concepts and handle routine transactions.
• Exceptional customer service skills with ability to learn Trustmark products.
• Pass assessment tests related to customer service and math.
• Able to meet sales goals in a retail environment.
• Basic computer skills and ability to learn internal technology systems.
• Strong interpersonal and written communication skills.
• Time management and detail orientation.
• Professional appearance and demeanor for daily customer interaction.
• Experience maintaining and balancing a cash drawer preferred.

Responsibilities

• Identify customer needs and referrals through proactive sales/service.
• Service, sell, and cross-sell deposit accounts, loan products, insurance products, cash management services, etc.
• Deliver an exceptional customer experience that follows Trustmark’s service standards.
• Safeguard the bank’s assets and security while processing transactions accurately.
• Balance cash drawer daily and ensure proper documentation.
• Achieve sales and referral goals quarterly while providing excellent customer service.
• Make outreach calls to customers and/or prospects.
• Travel between branch locations.
• Perform additional duties as assigned.

Skills

Sales

Customer service

Relationship building

Communication

Math

Time management

Attention to detail

Professional appearance

Education

High school diploma or GED

Bachelor’s degree as alternative

Tools

Basic computer skills

Job description

Trustmark is seeking a Relationship Banker I - Floaters who will travel between branch locations to identify customer needs and offer appropriate bank products. You will service and cross-sell deposits, loans, and related services while delivering a superior customer experience.

The role emphasizes proactive sales, accurate cash handling, and adherence to Trustmark’s standards. This position requires travel and strong communication skills to build lasting customer relationships.