Relationship Banker I

Cathay Bank; Irvine (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Career growth

Job summary

Cathay Bank in Irvine is seeking a Relationship Banker I to provide exceptional service, process deposits and withdrawals, open new consumer accounts, and help customers identify financial solutions that meet their needs.

Join a team that supports growth across Irvine and Fountain Valley locations. The role offers competitive hourly pay ($19.00–$23.00), comprehensive training, and career development opportunities with bilingual English/Chinese preferred.

Qualifications

• High school diploma or equivalent required.
• 6-12 months of customer service, retail sales, cash handling, or related experience preferred.
• Banking experience is a plus, but not required.
• Strong communication, customer service, and organizational skills.
• Proficiency with computers and Microsoft Office applications.
• Bilingual English/Chinese (Mandarin or Cantonese) preferred.

Responsibilities

• Process deposits, withdrawals, and other customer transactions accurately and efficiently.
• Open and maintain consumer deposit accounts.
• Assist customers with account servicing needs and issue resolution.
• Identify opportunities to recommend bank products and services.
• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.
• Build and maintain positive customer relationships.

Skills

Customer service

Communication

Organizational skills

Bilingual English/Chinese (preferred)

Education

Associate's degree in Business/Finance

Bachelor's degree in Business/Finance

Tools

Microsoft Office

Job description

Relationship Banker I

Start your banking career with a team that invests in your success.

We are seeking a customer-focused Relationship Banker I to provide exceptional service, process banking transactions, open new accounts, and help customers identify financial solutions that meet their needs. This is an excellent opportunity for individuals looking to build a career in banking and financial services.

We're Hiring Across Multiple Locations

We are actively hiring for Relationship Banker I opportunities at several branch locations. Candidates may be considered for current and future openings based on business needs and geographic preference.

Branch Locations:

• 15323 Culver Dr, Irvine, CA 92604
• 4860 Irvine Blvd Ste 100, Irvine, CA 92620
• 17860 Newhope St #104, Fountain Valley, CA 92708

Key Responsibilities

• Process deposits, withdrawals, and other customer transactions accurately and efficiently.
• Open and maintain consumer deposit accounts.
• Assist customers with account servicing needs and issue resolution.
• Identify opportunities to recommend bank products and services.
• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.
• Build and maintain positive customer relationships.

Qualifications

• High school diploma or equivalent required. Associate's or Bachelor's degree in Business, Finance, Accounting, or a related field preferred.
• 6-12 months of customer service, retail sales, cash handling, or related experience preferred.
• Banking experience is a plus, but not required.
• Strong communication, customer service, and organizational skills.
• Proficiency with computers and Microsoft Office applications.
• Bilingual English/Chinese (Mandarin or Cantonese) preferred.

Why Join Us?

• Competitive salary and benefits.
• Comprehensive training and career development opportunities.
• Supportive team environment.
• Opportunity to grow within the banking industry.
• Salary Range: $19.00 - $23.00 Hourly

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.