Relationship Banker I

Nichols College; Dudley (MA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Supportive team environment

Job summary

The bank seeks a Relationship Banker I to provide excellent customer service, process transactions, open new accounts, and identify financial solutions for customers. You will support branch operations while adhering to policies and regulatory requirements.

The role offers opportunities for training and career development within a service-focused banking team, with potential for growth across branch locations.

Qualifications

• High school diploma or equivalent required.
• Associate or Bachelor degree in Business, Finance, Accounting, or related field preferred.
• 6-12 months of customer service, retail sales, cash handling, or related experience preferred.

Responsibilities

• Process deposits, withdrawals, and other customer transactions accurately and efficiently.
• Assist customers with account servicing needs and issue resolution.
• Identify opportunities to recommend bank products and services.
• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.
• Build and maintain positive customer relationships.

Skills

Strong communication

Customer service

Organizational skills

Education

High school diploma

Associate/Bachelor degree preferred

Tools

Microsoft Office

Job description

and the job listing Expires on October 3, 2026

Full-Time Job Accounting, Data Analytics, Economics & Finance

Start your banking career with a team that invests in your success.

We are seeking a customer-focused Relationship Banker I to provide exceptional service, process banking transactions, open new accounts, and help customers identify financial solutions that meet their needs. This is an excellent opportunity for individuals looking to build a career in banking and financial services.

We are actively hiring for Relationship Banker I opportunities at several branch locations. Candidates may be considered for current and future openings based on business needs and geographic preference.

• Process deposits, withdrawals, and other customer transactions accurately and efficiently.
• Assist customers with account servicing needs and issue resolution.
• Identify opportunities to recommend bank products and services.
• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.
• Build and maintain positive customer relationships.

Qualifications

• High school diploma or equivalent required. Associate’s or Bachelor’s degree in Business, Finance, Accounting, or a related field preferred.
• 6-12 months of customer service, retail sales, cash handling, or related experience preferred.
• Banking experience is a plus, but not required.
• Strong communication, customer service, and organizational skills.
• Proficiency with computers and Microsoft Office applications.
• Bilingual English/Chinese (Mandarin or Cantonese) preferred.

Why Join Us?

• Competitive salary and benefits.
• Comprehensive training and career development opportunities.
• Supportive team environment.
• Opportunity to grow within the banking industry.
• Salary Range: $19.00 – $23.00 Hourly