Relationship Banker I: Build Customer Relationships

Cathay Bank; Irvine (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Career growth

Job summary

Cathay Bank in Irvine is seeking a Relationship Banker I to provide exceptional service, process deposits and withdrawals, open new consumer accounts, and help customers identify financial solutions that meet their needs.

Join a team that supports growth across Irvine and Fountain Valley locations. The role offers competitive hourly pay ($19.00–$23.00), comprehensive training, and career development opportunities with bilingual English/Chinese preferred.

Qualifications

• High school diploma or equivalent required.
• 6-12 months of customer service, retail sales, cash handling, or related experience preferred.
• Banking experience is a plus, but not required.
• Strong communication, customer service, and organizational skills.
• Proficiency with computers and Microsoft Office applications.
• Bilingual English/Chinese (Mandarin or Cantonese) preferred.

Responsibilities

• Process deposits, withdrawals, and other customer transactions accurately and efficiently.
• Open and maintain consumer deposit accounts.
• Assist customers with account servicing needs and issue resolution.
• Identify opportunities to recommend bank products and services.
• Support branch operations while adhering to bank policies, procedures, and regulatory requirements.
• Build and maintain positive customer relationships.

Skills

Customer service

Communication

Organizational skills

Bilingual English/Chinese (preferred)

Education

Associate's degree in Business/Finance

Bachelor's degree in Business/Finance

Tools

Microsoft Office

Job description

Cathay Bank in Irvine is seeking a Relationship Banker I to provide exceptional service, process deposits and withdrawals, open new consumer accounts, and help customers identify financial solutions that meet their needs.

Join a team that supports growth across Irvine and Fountain Valley locations. The role offers competitive hourly pay ($19.00–$23.00), comprehensive training, and career development opportunities with bilingual English/Chinese preferred.