Relationship Banker: Hybrid, Digital-First Client Counsel

U.S. Bank; Knoxville (TN); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Healthcare

Paid vacation

Paid holidays

401(k) plan

Adoption assistance

Sick leave

Job summary

U.S. Bank in Knoxville is seeking a Relationship Banker to engage customers across in-person and digital channels, providing trusted financial guidance and a personalized banking experience.

You will assess customer needs, educate on deposits and loans, process information securely, and support digital adoption while complying with regulations. Willingness to work at nearby locations is required.

Qualifications

• High school diploma or equivalent.
• Experience in financial services and knowledge of products.

Responsibilities

• Build relationships with customers across multiple channels to provide financial counsel.
• Assess and attend to customers’ banking needs and recommend solutions.
• Educate clients on deposit and loan products and services.
• Process customer and account information and maintain accuracy.
• Demonstrate and teach clients how to use digital technology; adapt to digital-first mindset.

Skills

Passion for client service

Effective communication

Problem solving

Digital technology teaching

Financial services knowledge

Cash handling experience

Active listening

Education

High school diploma or equivalent

Job description

U.S. Bank in Knoxville is seeking a Relationship Banker to engage customers across in-person and digital channels, providing trusted financial guidance and a personalized banking experience.

You will assess customer needs, educate on deposits and loans, process information securely, and support digital adoption while complying with regulations. Willingness to work at nearby locations is required.